Privacy Policy

Effective Date: July 30, 2026

 

Introduction

Candace & Sons (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you provide when visiting our website. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your information.

 

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

 

 

Information We Collect

We may collect the following types of information:

 

Personal Information

You may voluntarily provide personal information when you:

• Complete a contact form
   

• Request a quote
   

• Schedule an appointment
   

• Subscribe to updates
   

• Communicate with us by email or phone
   

This information may include:

• Name
   

• Email address
   

• Phone number
   

• Home or service address
   

• Information about the services you are requesting
   

• Any other information you choose to provide
   

Automatically Collected Information

When you visit our website, certain information may automatically be collected, including:

• IP address
   

• Browser type
   

• Device information
   

• Operating system
   

• Pages visited
   

• Time spent on pages
   

• Date and time of your visit
   

• Referring websites
   

• General geographic location
   

This information helps us improve our website and user experience.

 

 

Cookies and Tracking Technologies

Our website uses cookies and similar technologies provided by Wix and third-party service providers.

 

Cookies help us:

• Remember your preferences
   

• Improve website functionality
   

• Analyze website traffic
   

• Monitor website performance
   

• Provide a better user experience
   

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.

 

 

How We Use Your Information

We use the information we collect to:

• Respond to inquiries
   

• Provide requested services
   

• Schedule appointments
   

• Send estimates or invoices
   

• Communicate regarding projects
   

• Improve our website and services
   

• Monitor website performance
   

• Maintain website security
   

• Comply with legal obligations
   

We only collect information reasonably necessary to provide our services.

 

 

Payment Information

If you make payments through our website, payment information is processed securely by third-party payment processors. We do not store or have access to your complete payment card information.

Please review the privacy policies of any payment providers you use through our website.

 

 

Scheduling Services

If you schedule services through our website, your appointment information may be processed by third-party scheduling providers. Information collected may include your name, contact information, appointment details, and requested services.

 

 

Third-Party Services

Our website may use trusted third-party services, including:

• Wix
   

• Google Analytics
   

• Scheduling software
   

• Payment processors
   

• Email communication services
   

• Mapping services
   

These providers maintain their own privacy policies regarding the information they collect.

 

 

Analytics

We may use analytics tools to better understand how visitors use our website. These tools may collect anonymous or aggregated information regarding website traffic and visitor behavior.

This information helps us improve our website and services.

 

 

How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

 

 

Sharing Your Information

We do not sell your personal information.

 

We may share your information only when necessary to:

• Provide requested services
   

• Process payments
   

• Schedule appointments
   

• Comply with legal requirements
   

• Protect our legal rights
   

• Prevent fraud or security threats

Service providers are only permitted to use your information for the services they perform on our behalf.

 

 

Data Retention

We retain personal information only as long as necessary to:

• Provide requested services
   

• Maintain business records
   

• Comply with legal obligations
   

• Resolve disputes
   

• Enforce agreements
   

When information is no longer needed, it is securely deleted or anonymized where practical.

 

 

Children’s Privacy

Our website is intended for general audiences and is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

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If we learn that we have collected information from a child under 13 without appropriate consent, we will delete that information promptly.

 

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Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request access to your personal information
   

• Request correction of inaccurate information
   

• Request deletion of your information
   

• Request information about how your data is used
   

• Opt out of certain communications
   

To exercise these rights, please contact us using the information below.

 

California Privacy Notice

 

If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to know what personal information is collected, request deletion of personal information (subject to certain exceptions), correct inaccurate personal information, and request information regarding our data practices.

We do not sell or share personal information for cross-context behavioral advertising.

 

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.

Any updates will be posted on this page with a revised Effective Date.

 

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us through the contact information provided on our website.
 

Thank you for trusting Candace & Sons.